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BlackBerry® Curve™

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New Contributor
Scattergood
Posts: 2
Registered: ‎01-19-2013
My Device: Curve 9320
My Carrier: Virgin

BBM

I have the blackberry curve 9320 and I did an update for bbm and it said to restart so I did when it turned it back on I pressed on bbm and it just came up with 'welcome to blackberry messenger' but I can't access  my BBM messages and the top bar on my home screen says I got 20 bbm messages but when I click on them it's says you currently have no new notifications please help

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM

Hi Scattergood

 

Welcome to BlackBerry Support Forums

 

 

Have you done a Battery pull restart , if not then do it like this while your device is Powered ON remove the Battery wait for a min. then re-insert it back. After reboot see if you are able to access BBM .

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New Contributor
Scattergood
Posts: 2
Registered: ‎01-19-2013
My Device: Curve 9320
My Carrier: Virgin

Re: BBM

Thanks it works your a life saver
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM

Hi Scattergood

You are most welcome :smileyhappy:
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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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