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BlackBerry® Curve™

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New Member
jango12
Posts: 1
Registered: ‎01-23-2013
My Device: curve

BBM

[ Edited ]

My name is Jang Gyang from Nigeria. I updated my BBM the
other day but  I unfortunately

forgot my password, I tried to recover it by clicking  ‘forgot password’ but it tells me it has been sent to my bb e mail 

Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.


The issue here is that I can’t access that mailbox to retrieve the password that was sent and so I
can’t see my bbm contacts or chat

Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.



Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.


I will be grateful for your assistance in resolving this issue,

Thanks

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BBM

Hi jango12,

 

Welcome to the BlackBerry Support Community.

Here is a KB article that should help you reset your BlackBerry ID password. "Unable to reset BlackBerry ID password when using a BlackBerry hosted email address" http://bbry.lv/Kaa9ym

 

Let me know if this helps.


-FS


 


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