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sdgardne
Posts: 39,246
Registered: ‎11-28-2008
My Carrier: TMobile

Re: BBid problem


sarahr138 wrote:

i have this same problem except mine is using my other email address.. when you security wipe it do you lose all your phone book contacts or do you take your sim card out first


Hello,

 

Refer:

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of stored user and application data

FYI...unless you are manually doing so, your contacts are not even on your SIM card, so that's not relevant. Before any WIPE actions, you naturally want to do a special one-time backup (in addition, of course, to the regular backups that you take).

 

Good luck!


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