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BlackBerry® Curve™

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New Contributor
broekablom1
Posts: 7
Registered: ‎12-04-2012
My Device: Curve 9320

BLACK BERRY CURVE 9320

My bb was stolen and I have used MTN sim card.  The insurance replaced my bb with a Vodacom phone and now I am experiencing major difficulties to download ANYTHING?  Has this to do with Vodacom phone and my MTN sim card?  I can't even download a small ringtone - it all end with ERROR?  Please advice.  Thanks Martie

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY CURVE 9320

Do you have the BlackBerry Data Plan on your new Vodacom account?




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New Contributor
broekablom1
Posts: 7
Registered: ‎12-04-2012
My Device: Curve 9320

Re: BLACK BERRY CURVE 9320

Thank you so much for responding.  It is going to sound stupid but I am stupid with these things.  What plan is this Black Berry Data Plan?  My son has done all the settings for me?

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY CURVE 9320

Are you paying MTN for a data plan which includes BlackBerry data services?

 

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




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New Contributor
broekablom1
Posts: 7
Registered: ‎12-04-2012
My Device: Curve 9320

Re: BLACK BERRY CURVE 9320

My phone is an add-on on my hubbies contract.  The status: Available.  Connection: Mobile Network. I have no idea what this mean? Thank you once again for your help - wish I could give you my phone as an attachment to fix lol lol

New Contributor
broekablom1
Posts: 7
Registered: ‎12-04-2012
My Device: Curve 9320

Re: BLACK BERRY CURVE 9320

The mobile Network is MTN and the Mode is Automatic?

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY CURVE 9320

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

 

It should either say Mobile Network or WiFi or Not Connected.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
broekablom1
Posts: 7
Registered: ‎12-04-2012
My Device: Curve 9320

Re: BLACK BERRY CURVE 9320

It says Mobile Connection

New Contributor
broekablom1
Posts: 7
Registered: ‎12-04-2012
My Device: Curve 9320

Re: BLACK BERRY CURVE 9320

Sorry, Mobile Network :smileyhappy:

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY CURVE 9320

Ok, that is good.

 

I know MTN has been throttling down it's users' downloads lately. But you should be able to download even a small ringtone.

 

Do you have a WiFi source you can connect to?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code