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-7
New Contributor
Posts: 2
Registered: ‎03-27-2013
My Device: BLACKBERRY 8320
My Carrier: T-MOBILE

BLACKBERRY 8320 WI FI CONNECTION FAILED

Please help me. I'm using blackberry 8320. Before it is very easy for me to connect to the wi fi, but this past few days, i encounter problem with regards to connecting to the wi fi. I already wipe my handheld, but still, i encounter WI FI CONNECTION FAILED. What shall I do?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BLACKBERRY 8320 WI FI CONNECTION FAILED

Hi -7 and welcome to the BlackBerry Support Community Forums!

 

Have you recently installed any applications or have you done any software updates or security wipes? What type of security do you have enabled on the Wi-Fi router?

 

Thanks.

 

-CptS

 

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-7
New Contributor
Posts: 2
Registered: ‎03-27-2013
My Device: BLACKBERRY 8320
My Carrier: T-MOBILE

Re: BLACKBERRY 8320 WI FI CONNECTION FAILED

I've done software updates but it was not successful. But the security wipes, that one is successful. The Pre-Shared Key(PSK).