06-12-2014 04:11 PM
I've had this phone for 2 years,now all of sudden its rebooting every 5-10 minutes,if I unplug USB cable,than plug it back inside, the Battery indicator lights show RED.The samething happens if I take the Battery out,than I incert it .Is this an indication the hardware is on its way out?
06-12-2014 04:15 PM
Have you tried upgrading your Device's Software? You can download the latest version of Blackberry Device Software from www.blackberry.com/update. Follow the instructions on the screen to download the latest version currently available from your wireless service provider.
or if you have access to a another battery for the 9315 , you can plug it in and see if issues persist, if not then it's more likely a battery issue.