BlackBerry® Curve™

[vikas_vibha]

Since last 2 days my curve battery is draining within 3-5 hrs of charging. I ran AVG anit virus on the device through a PC and found a Torjan which was later removed. However, still battery is draing. Pl give solution.

[jamead1981]

What apps do you have running on your blackberry? 

[JSanders Resident Expert]

Be sure to CLOSE applications when you are finished using them. Click your Menu key > close or exit.

If you just hit the red "end call" key to go back to the home screen the application actually stays open and running in the background. 

[vikas_vibha]

checked... nil.

[JSanders Resident Expert]

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vikas_vibha wrote:

checked... nil.

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Not very informative, if you need help, a few more words about your situation will be needed.

Additionally, there is no virus for a BlackBerry, never yet at least. Running AVG on BlackBerry is not only impossible, but worthless. An antivirus can only help once a virus has been created. There is none currently.

So, your battery drain.. could be Memory Cleaner, open apps, many things.

I'd suggest that you do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

That will end all running processes on your handheld for now, and hopefully close whatever it is causing the drain.

[morrikevi7]

Hi. I faced similar problem. My fully charged curve 9300(OS 6.0 bundlle 1879) battery comes for only 3 to 4hrs. I closed all the apps even deleted. Deleted browisng data everything but no use. Even hard pull was not worked. Finally noticed that the sending and receiving data icon on my device all the time. I turned off my wifi network and mobile network. That time the sending and receiving icon disappeared as it can not access to any internet. Even I searched solution for this but no help. Every search says that there is no virus for BB. Well I agree on that. But there is really some bug. Finally decided to wipe the phone and after data back-up I wiped my device. N restored only contacts from the back-up and used desktop software to update the device and to install apps. I suggest another thing that please download apps from trusted vendor. Note: make sure you back-up your data before wipe.