11-15-2011 08:53 PM
My blackberry is making battery(s) bulge up causing them to not work properly, hold a charge, etc.
I know its not that batttery because it first happened to my original battery, and I found this out when I took it into a telus store and they showed me this. They gave me a free used battery that was in perfect condition, not bulged at all and by the next day it was bulged to the size of my first one. It is bulging so bad that it pushes my backing off and has now broken the three bottom tabs that clip the backing into place off. I have talked to two telus operator people over the phone (since in store pople do not have as much knowledge or power) The first said that there were some blackberries that were recalled for having this problem and that if mine was found to have that problem it would be replaced for free since it was a hardware problem not something I could have done. The second said he had never heard of that and that telus doesnt do recalls on anything and that I was basically screwed because I was just over my 1 year warranty.
Im wondering if anyone has had this problem or if anyone has any suggestions.
11-15-2011 10:36 PM
Besides its not the charger thats the probem.
Absolutely, it could be the charger that's bad, causing to much charge or Amps, causing bulge.
11-16-2011 12:17 AM
Except for the fact that 2 other people use my charger regularely and I theirs.
See how stating ALL of the information helps make it clearer. When you withhold information and expect answers based on the partial knowledge you've provided, don't expect knowledgeable or correct answers.
11-16-2011 12:49 AM
Not minor to me.
I'm trying to help you troubleshoot the issue and what you might consider minor information may not be so minor IF it affects the suggestions given you.And, the lack of it just frustrates you and wastes your time in responding.
Anyway, you've already decided what the culprit is... not your battery, not your (or other) chargers. So, it's the device.
Get a warranty swap on the unit from your seller.