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New Contributor
kbushmclean
Posts: 5
Registered: ‎01-11-2011
My Device: Blackberry Curve 3G
My Carrier: Telus

Battery bulging problems with Blackberry Curve 3G

My blackberry is making battery(s) bulge up causing them to not work properly, hold a charge, etc.

 

I know its not that batttery because it first happened to my original battery, and I found this out when I took it into a telus store and they showed me this. They gave me a free used battery that was in perfect condition, not bulged at all and by the next day it was bulged to the size of my first one. It is bulging so bad that it pushes my backing off and has now broken the three bottom tabs that clip the backing into place off. I have talked to two telus operator people over the phone (since in store pople do not have as much knowledge or power) The first said that there were some blackberries that were recalled for having this problem and that if mine was found to have that problem it would be replaced for free since it was a hardware problem not something I could have done. The second said he had never heard of that and that telus doesnt do recalls on anything and that I was basically screwed because I was just over my 1 year warranty.

 

Im wondering if anyone has had this problem or if anyone has any suggestions.

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Contributor
philipfm
Posts: 29
Registered: ‎01-21-2011
My Device: Curve 9330
My Carrier: sprint

Re: Battery bulging problems with Blackberry Curve 3G

are you using a good charger.
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New Contributor
kbushmclean
Posts: 5
Registered: ‎01-11-2011
My Device: Blackberry Curve 3G
My Carrier: Telus

Re: Battery bulging problems with Blackberry Curve 3G

Im using a blackberry charger. 

Besides its not the charger thats the probem.

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JSanders
Posts: 84,065
Likes: 22,862
Solutions: 5,883
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery bulging problems with Blackberry Curve 3G


kbushmclean wrote:

Besides its not the charger thats the probem.


Absolutely, it could be the charger that's bad, causing to much charge or Amps, causing bulge.




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New Contributor
kbushmclean
Posts: 5
Registered: ‎01-11-2011
My Device: Blackberry Curve 3G
My Carrier: Telus

Re: Battery bulging problems with Blackberry Curve 3G

Except for the fact that 2 other people use my charger regularely and I theirs.

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JSanders
Posts: 84,065
Likes: 22,862
Solutions: 5,883
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery bulging problems with Blackberry Curve 3G


kbushmclean wrote:

Except for the fact that 2 other people use my charger regularely and I theirs.


Well.

 

See how stating ALL of the information helps make it clearer. When you withhold information and expect answers based on the partial knowledge you've provided, don't expect knowledgeable or correct answers.




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New Contributor
kbushmclean
Posts: 5
Registered: ‎01-11-2011
My Device: Blackberry Curve 3G
My Carrier: Telus

Re: Battery bulging problems with Blackberry Curve 3G

Sorry for being frustrated and forgetting a minor detail when I already know it has no relation to the problem.
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JSanders
Posts: 84,065
Likes: 22,862
Solutions: 5,883
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery bulging problems with Blackberry Curve 3G

Not minor to me.

 

I'm trying to help you troubleshoot the issue and what you might consider minor information may not be so minor IF it affects the suggestions given you.And, the lack of it just frustrates you and wastes your time in responding.

 

Anyway, you've already decided what the culprit is... not your battery, not your (or other) chargers. So, it's the device.

Get a warranty swap on the unit from your seller.

 

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.