Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
sdegmeline
Posts: 3
Registered: ‎03-09-2012
My Device: Curve 9300
My Carrier: SFR
Accepted Solution

Battery drain on Curve 9300 / Software 6.0 Bundle 2475

I am experiencing very frustrating battery issues on my BB Curve 9300. I bought the device a month ago and had a brand new battery installed in no later than yesterday.

Battery life is about 3 to 5 hours at the very best, whilst I am not using any specific 3rd party application.

In addition, the "clock" apprears on a very frequent basis, slowing the system dramatically.

I do not have any files saved on the media card ... Wi-fi has been disabled already as have Bluetooth. LAt, connection the mobile network is fine so I do not believe it has to do with the device desperately seeking connection.

 

Is it related to the device software? Can someone please help solve the issue?

PS: I am based in France with SFR being my provider.

 

Many thanks

 

Please use plain text.
Contributor
thavas
Posts: 11
Registered: ‎02-15-2011
My Device: Curve 3G 9300
My Carrier: Rogers

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

I had this issue after upgrading to 6.0 software on my curve 9300.

The fix for me was to go to Options - Device - Storage - and click off the 'Enable Compression' option.

 

Other people have said that it worked itself out after a few days - but I went for 2 weeks and it didn't work itself out on mine until I did the above.

 

Good luck!

Please use plain text.
New Contributor
sdegmeline
Posts: 3
Registered: ‎03-09-2012
My Device: Curve 9300
My Carrier: SFR

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

Many thanks for your prompt reply! I will try your suggestion and let you know how it works ...

Fingers crossed.

Stanislas

Please use plain text.
New Contributor
Marwan_Al-Rimi
Posts: 3
Registered: ‎02-27-2012
My Device: curve 9300
My Carrier: Middle east

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

I've the same problem too
Please use plain text.
New Contributor
sdegmeline
Posts: 3
Registered: ‎03-09-2012
My Device: Curve 9300
My Carrier: SFR

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

Thanks for the tip. As advised, I unticked the "Enable Compression" in the Option / Device / Storage Menu.

Battery consumption was about 20% of its full capacity in c. 12 hours.

I just hope the "Enable Copression" option is not too critical  for other aspect of my Bbery usage!

Thanks again

Please use plain text.
Contributor
thavas
Posts: 11
Registered: ‎02-15-2011
My Device: Curve 3G 9300
My Carrier: Rogers

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

I'm glad it helped. I have had mine set this way for several months and haven't noticed any difference except that my battery doesn't drain as fast. 

Please use plain text.
New Member
cuth64
Posts: 1
Registered: ‎04-01-2012
My Device: Curve 9300
My Carrier: Optus

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

Thanks the disable compression fix worked perfectly for me. You are a legend. :Clap:

 

Wonder if Blackberry have done anything about fixing this issue in the next software release. Any idea what the compression setting actually does?

Please use plain text.
New Contributor
yourkarl
Posts: 5
Registered: ‎06-07-2012
My Device: Blackberry Curve 9300
My Carrier: Philippines

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

did you experience this problem guys on your blackberry 9300

 

after my battery reach 45-50% it shuts off automatically and when i plugged the charger the battery is at 0%. can you help me please. i replaced the battery already but i dont think that is a battery problem. 

any suggestions will be much appreciated. 

Please use plain text.
New Contributor
hemant5
Posts: 2
Registered: ‎03-22-2012
My Device: Curve 9300
My Carrier: Reliance

Re: Battery drain on Curve 9300 / Software 6.0 Bundle 2475

I am having the same issue as YouKarl, Battery suddeny dies after 75-80%. It is not going to low battery indication. What can be the issue? please help.

Please use plain text.
New Member
myasir
Posts: 2
Registered: ‎11-20-2012
My Device: Curve 9300
My Carrier: Airtel

Battery Issues

I think the battery problem is more prominent in the O.S 6.0.Earlier i was using Curve 9300 on OS 5.0 and i never faced any baterry isses. Recently i upgraded my O.S to 6.0 and all the hell broke lose. I am facing battery issues now , my phone is getting hanged up badly also sometimes my blackberry turns off automatically. I am really frustrated.

May be i should downgrade my blackberry to O.S 5.0.

 

Regards

Yasir

Please use plain text.