10-08-2012 09:52 AM
Hope someone can assist.
I have had my BB Tour for about 2 years now with minimal issues
Over the past weekend, I noticed the battery of my phone was draining very fast.
Up until then, no issues with the battery - normally my phone would not require charging for 1-2 days.
However my phone was fully charged Sat night and on Sunday morning, the phone was dead. When I charged it up again, I noticed the battery was dropping every half hour which is odd.
10-08-2012 11:14 AM
Welcome to the Community
From the details you provided it seems you had already tried everything possible and steps required to get maximum out of the Battery.But you can try one last think If possible connect your device to BlackBerry Desktop Software and click on Update If any updates are available update your devicesoftware, Because as you said you had not done any update since one year.If no updates are available you can try to take a clean reload of your device software to rule out any Software issue.
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
If even after reloading your device software the problem appears then I think its time to replace your old Battery with a new one.So Good Luck.
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