12-06-2012 08:26 AM
The battery is showing on my phone with a red x through it, i used my phone last nigh and it was fine but this morning it is showing a red x on the battery and its not coming on please could someone help me.
12-06-2012 11:22 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!