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New Contributor
Posts: 9
Registered: ‎05-06-2013
My Device: 8520
Accepted Solution

Bbm picture not changing

Hello can someone help me.

There was this problem about 4 days ago, which all my friends and I bbm was not working, no messages no pictures Changing. 2 hours later it started working I changed my picture and never touch my phone for about 2 hours when came back, want to change it, didn't work. I called tesco and said to reset my phone I did that. Deleted my bbm and re download it again, did that and then last thing swipe phone and add everything again did that. But still when I go onto my bbm picture, it does not change from it's old picture someone help me

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: Bbm picture not changing

Hello. So you've wiped your phone. By reset do you mean security wipe or OS re-install? Please explain in detail.
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
New Contributor
Posts: 9
Registered: ‎05-06-2013
My Device: 8520

Re: Bbm picture not changing

Hello,

I mean swip phone, to mean swip phone to what it use to be when brought