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BlackBerry® Curve™

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New Member
estelle59
Posts: 1
Registered: ‎11-20-2012
My Carrier: Vodacom

Blacckberry Curve 9300 Center Button Stuck and not working

I have bouthg the Blackberry Curve 9300. Have problems with the phone. Center button always stuck. Have removed the battery for a night long and will not work. Can anyone help me

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BlackBerry Technical Advisor
hatchback
Posts: 1,869
Registered: ‎09-09-2010

Re: Blacckberry Curve 9300 Center Button Stuck and not working

Hey Estelle59,

Welcome to the BlackBerry® Support Community Forums.

 

I would suggest doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.

If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you.

-HB

 

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