09-02-2013 11:12 PM
I recently got a BlackBerry Curve 8530. After Talking on it for 15 minutes the phone started to get warm, wifi is discontinued and theres no dowloads on it what so ever. Could this be a serious problem or is this normal on this type of phone? My old Curve 8330 never got this way. Please answer this question so i can decide wether to send the phone back for a replacement.
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09-02-2013 11:14 PM
09-03-2013 12:37 PM
Here are some tests you can run to determine things...
I recommend that you attempt to boot into Safe Mode, which will suppress the auto-run of all 3rd party and add-on apps:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens. You also may want to run these tests in both normal and Safe modes.
Good luck and let us know!
09-03-2013 06:27 PM
The phone is 2 days old, there are no downloads what so ever, i tried safe mode anyway, it didnt help. i have a battery from a old curve that fits but its a different model battery, I dont know if it will ruin the phone or not, I have read that the batterys for the 8530 are notoriuos for having problems, please respond and let me know what esle i can do.
09-03-2013 06:55 PM
09-03-2013 11:03 PM
It turns out to be the same model battery in the older curve, I switched the battery, talked on the phone for 30 min and the phone was still cool. Thank you for your time and effort in solving this question.
09-04-2013 10:32 AM
07-02-2014 12:48 AM