01-05-2012 06:26 PM
01-10-2012 12:03 PM
Welcome to the BlackBerry Support Community Forums.
I would suggest to do a clean reload of the device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
If this does not resolve the issue please contact your point of sale for warranty and repair options.
01-10-2012 12:12 PM