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New Contributor
Jemima5423
Posts: 4
Registered: ‎10-19-2012
My Device: BlackBerry 9300
Accepted Solution

BlackBerry 9300

I go on my facbook mobile and I can do everything but look at pics. It says Error 500...
How can I fix this to look at pics
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: BlackBerry 9300

Hello Jemima5423

 

 

Welcome to BlackBerry Support Community Forums

 

 

The Error 500 is a server-side error, meaning the problem is not with your device or connection but on the server side.Trying the page again will often be successful.Refresh the web pageor  you can also do that by  pressing R on your Keypad. If error appear again try it again after sometime and see if problem resolves.

 

 

 

Prince

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___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
Jemima5423
Posts: 4
Registered: ‎10-19-2012
My Device: BlackBerry 9300

Re: BlackBerry 9300

It still says the same
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: BlackBerry 9300

Hello Jemima5423

 

 

When you visit any other website are you getting the same error  message.but before that do a simple reboot like this device POWERED ON remove the battery wait a min then re- insert it back wait till device takes a long reboot.then try another site and see if you recieve the same error as you got on m.facebook.com.try it and let us know.

 

 

Prince

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Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
Jemima5423
Posts: 4
Registered: ‎10-19-2012
My Device: BlackBerry 9300

Re: BlackBerry 9300

No only on facebook
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: BlackBerry 9300

Hello Jemima5423

 

 

                                   I think you had to wait and try again after sometime because the problem is on their side not yours.

 

 

 

 

Prince

_________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

 

 

 

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.