11-18-2012 09:48 AM
Solved! Go to Solution.
11-18-2012 10:40 AM
Do you have a Blackberry Data Plan rather the just a standard data plan from your carrier? You need a Blackberry Data Plan in order to use the data functions on your phone properly.
11-18-2012 10:46 AM
11-18-2012 10:48 AM
11-18-2012 10:56 AM
BBM and the Facebook app plus email do not work on a standard carrier data plan - they only work on a Blackberry Data Plan as the data is handled via Blackberrys servers.
So do you have a Blackberry Data Plan (Blackberry Internet Service plan) or a generic data plan from your carrier?
11-18-2012 11:00 AM
11-18-2012 11:00 AM
I would suggest giving your carrier a call and checking you have a Blackberry Data Plan
11-18-2012 11:03 AM
11-18-2012 11:05 AM
Well facebook needs data..... so, giving your carrier a call and checking you do in fact have the correct data plan will more than likely solve it.
11-18-2012 11:06 AM