Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
SuhailUsman146
Posts: 8
Registered: ‎11-17-2012
My Carrier: du
Accepted Solution

BlackBerry® 9320™

My blackberry has service !
It worked normally in the beggning but after some days. I could only surf on the internet but I can't go on facebook ,bbm r any othr application !
The only thing I could do is surf . Bbm only wrks with wi fi but facebook doesn't wrk on wi-fi or service
Please tell me. How I can make the facebook app work and make evrythin available during service including bbm ! :smileyhappy:
Please use plain text.
Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Carrier: EE (Orange)

Re: BlackBerry® 9320™

Do you have a Blackberry Data Plan rather the just a standard data plan from your carrier? You need a Blackberry Data Plan in order to use the data functions on your phone properly. 

Please use plain text.
New Contributor
SuhailUsman146
Posts: 8
Registered: ‎11-17-2012
My Carrier: du

Re: BlackBerry® 9320™

Yup I do ! :smileytongue:
In a standard data plan you could use Facebook and BBM
And in blackberry data plan thre is facebook bbm n also web browsing
For me only the web browsing is working
The rest aren't :/
Please use plain text.
New Contributor
SuhailUsman146
Posts: 8
Registered: ‎11-17-2012
My Carrier: du

Re: BlackBerry® 9320™

N BTW I just said in general about the facebook and BBM even though there are more apps
Please use plain text.
Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Carrier: EE (Orange)

Re: BlackBerry® 9320™

BBM and the Facebook app plus email do not work on a standard carrier data plan - they only work on a Blackberry Data Plan as the data is handled via Blackberrys servers.

 

So do you have a Blackberry Data Plan (Blackberry Internet Service plan) or a generic data plan from your carrier? 

Please use plain text.
New Contributor
SuhailUsman146
Posts: 8
Registered: ‎11-17-2012
My Carrier: du

Re: BlackBerry® 9320™

Then how did the BBM work in the beggning?
Blackberry data plan !
I chose one of the monthly plans in du it was the internet service plan
Please use plain text.
Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Carrier: EE (Orange)

Re: BlackBerry® 9320™

I would suggest giving your carrier a call and checking you have a Blackberry Data Plan 

Please use plain text.
New Contributor
SuhailUsman146
Posts: 8
Registered: ‎11-17-2012
My Carrier: du

Re: BlackBerry® 9320™

Okayy :smileyhappy:
But you still havnt solved my second problem
Which is tht my Facebook app dsnt wrk with wi-fi r service
It always shows an error and in brAckets (100)
Please use plain text.
Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Carrier: EE (Orange)

Re: BlackBerry® 9320™

Well facebook needs data..... so, giving your carrier a call and checking you do in fact have the correct data plan will more than likely solve it. 

Please use plain text.
New Contributor
SuhailUsman146
Posts: 8
Registered: ‎11-17-2012
My Carrier: du

Re: BlackBerry® 9320™

You can use wi-fi right?
Please use plain text.