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BlackBerry® Curve™

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New Contributor
avondimps
Posts: 5
Registered: ‎06-05-2013
My Device: BlackBerry 9360 Curve

BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

Well I received a brand new phone today. Got home, sorted everything out. Went to look for my home wireless network and it came up with 'unable to turn wi-fi on' and it says 'the wi-fi radio is off' what does it mean and how can I fix it?

Would really appreciate it if anyone could help me. Thanks!
Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

Did you tick the wifi box in mange connection area?

Here is a how to guide explaining.

http://docs.blackberry.com/en/smartphone_users/deliverables/33280/Turn_on_or_turn_off_a_network_conn...
Contributor
trix23
Posts: 20
Registered: ‎06-05-2013
My Device: Bold

Re: BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

To turn on your wifi radio, simply go to manage connections, and select the wifi option.

You can always try to do a battery pull if it still doesn't work
New Contributor
avondimps
Posts: 5
Registered: ‎06-05-2013
My Device: BlackBerry 9360 Curve

Re: BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

Tried batter pull, nothing. Called Orange up (who I'm with) they said it's a faulty phone.

Thanks though.