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New Member
Posts: 1
Registered: ‎07-22-2012
My Device: 9360
My Carrier: Airtel

BlackBerry® 9360 JVM Error 545

my cell (BlackBerry® 9360)is flashing this msg "JVM Error 545" with white background....and when i reset it again does the same please help me asap.... 

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry® 9360 JVM Error 545

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB12077 "JVM error 545" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 2
Registered: ‎03-26-2013
My Device: blackberry curve 9360
My Carrier: globe

Re: BlackBerry® 9360 JVM Error 545

hi there! my phone was acting really weird yesterday. i couldn't open my mentions in twitter so i had to to a hard reset on my device. when the reset didnt work i tried quickpull, i also deleted the twitter app and reinstalled it after. still had to do a hard reset after though because uninstalling and stuff didnt work. everything was fine after so many hard resets. so yeah. 

my phone was working fine around 7 this morning, was able to use it for my alarm and text but when i checked again around 9, it now showed jvm error 545. i tried removing the battery, didnt work. i googled and it said i had to update my os or or was prolly a software glitch. now im facing a new problem since it prompts me to enter my password to unlock the device. i cant unlock my device cause it wouldnt accept any of the passwords i gave, i tried my pin, my blackberry id password but nothing. i have 4/10 password attempts left and i really dont know what to do anymore. 

this something to do with my twitter problems from the other day? please please please, i need your help. what should i do? how do i fix this?  my unit is bb curve 9360. thanks a lot! appreciate your help!

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry® 9360 JVM Error 545

Hello,


itsmeChubby wrote:

now im facing a new problem since it prompts me to enter my password to unlock the device. i cant unlock my device cause it wouldnt accept any of the passwords i gave, i tried my pin, my blackberry id password but nothing. i have 4/10 password attempts left and i really dont know what to do anymore. 


Technically speaking, none of those other passwords are correct. The device lock password is unique, not connected to anything else. It is user-created, and cannot be overridden by anything. It is the password you created to secure your BB data from "prying eyes" in the event it is lost or stolen. Only that password can unlock the BB...there is no way around that.

Is there a chance that you've got a mixture of different characters in your device password, and perhaps have not noticed how you must enter those on the BB keyboard? For instance, if your password is

  • ab123

and you enter

  • a > b > ALT > 1 > 2 > 3

the actual result will be

  • ab1er

You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

in order to wind up with ab123. So, in this example, while on the BB keyboard you think you are typing ab123, you are actually typing ab1er.

On your BB, when you type your password, you should get just a moment where each character is shown in the clear before it changes to an *. Watch closely the next time and you may see a surprising result. 

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code