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BlackBerry® Curve™

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Visitor
Kenny1991
Posts: 1
Registered: ‎05-30-2013
My Device: Blackberry Curve 9330
My Carrier: Verizon Wireless

BlackBerry Curve 9330 stuck on White Screen

Okay, my Curve is stuck on a white screen. I've taken the battery out and put it back in, but that didn't work. Also, it connects to the Desktop Manager as if nothing is wrong. I can't turn it off manually either. Any help please???

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BlackBerry Curve 9330 stuck on White Screen

Hey Kenny1991,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to bring the BlackBerry Curve 9330 smartphone back to life: www.blackberry.com/btsc/KB10144

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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