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BlackBerry® Curve™

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ochiexareik
Posts: 1
Registered: ‎02-01-2013
My Carrier: Telkomsel

BlackBerry Curve 9380 memory exceeded

hello.. my  BlackBerry Curve 9380 has 0bytes memory left.. i don't understand why.. i don't have any big application optional that stored on device.. please help... tq

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prince2012
Posts: 7,958
Registered: ‎06-01-2012
My Carrier: BSNL

Re: BlackBerry Curve 9380 memory exceeded

Hi ochiexareik

 

Welcome to BlackBerry Support Forums

 

Do you have any Media Card on your device, if you have that then be sure that you have enabled Media Card support . If you are saving your media files on your device memory then transfer those to your media card , In addition remove or delete any additional languages from your device it will free up some space.Check this KB on how to transfer your media files from your device memory :

 

KB05478 Transfer  files  between  the Media card and device memory on a BlackBerry smartphone.

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