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Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone
Accepted Solution

BlackBerry Curve Backup data transfer

Approximately 10 months ago I upgraded from a BlackBerry 8520 to a BlackBerry 9320.

Unfortunately, I have had numerous problems with the 9320, so much so that I have

received four replacements to date.

Today, I again returned my 9320 to Vodafone for "repair" or replacement.

Luckily, I have retained my BlackBerry 8520.

Luckily, I backup my 9320 on a regular basis.

I now wish to download data from my 9320 backup to my 8520.

Is this possible?

Thank you.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BlackBerry Curve Backup data transfer

Hello Lyner47

 

 

If you have a backup of your previous device then can restore it on your 8520 , You can refer to this Knowledge Base for help :

 

KB03953  :How to back up and restore data to a new BlackBerry smartphone

 

Most easiest way to transfer data is the switch device wizard using desktop software , but as you don't have your previous device so follow the above KB .

 

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Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone

Re: BlackBerry Curve Backup data transfer

Many thanks for response.

However, I am attempting to transfer a backup from a 9320 to a 8520.

When I go to the backup of my 9320, I am not permitted to access the file, as I am connecting a 8520.

I trust this explains my particular problem.

Regards.

Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone

Re: BlackBerry Curve Backup data transfer

When I attmpt to open the backup for my 9320, with the 8520 connected, I receive the following message - "Windows can't open this file".

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BlackBerry Curve Backup data transfer

Hi there ,

 

You don't need to open that backup file ! Which version of Desktop Software you're having .

 

Or try this While your Curve 8520 connect Open Desktop Software > Select Device > Select Restore > On that Screen are you able to view any Backup files ?

 

If you're then try a  Selective restore , Choose Select device data and setting > From within those backup data you can restore your Address Book , memos , Calender entries etc .   

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.