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It does not show any back up points. I tried on the phone with blackberry protect. It shows the backup points now but does not give access to tick where its written ALL SUPPORTED DATA or CONTACTS ,so even if I restore not contacts will be restores. And on the bbm option,when I try restoring from there,it keeps saying the EMaIL ADDRESS IS NOT LIbNK TO ANY BLACKBERRY MESSENGER
Hi.. Please help me My bb crashed yesterday and I got another one to use. I went to blackberry protect thinking it will update my contacts on my address book and to my surprise it says the last back up I had was yesterday! How is this even possible if it backed up everything else besides my phone numbers? My phone was stolen a year ago and it backed everything up. Where are the previous archives of back ups? And how do I retrieve it.