03-17-2012 07:39 PM
Can someone please help me with the problem I am encountering now with my blackberry 8900. I'm just downloading some application last night and when I finished the download suddenly it hanged up then when i try to plug it to remove the battery to start up the unit again it turned out to be like this
03-22-2012 02:59 PM
Welcome to the BlackBerry® Support Community Forums.
Have you tested a 2nd charger or battery? If yes, I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
Please test before restoring any data to the BlackBerry® device.