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New Contributor
raj_dhingra
Posts: 2
Registered: ‎12-26-2013
My Device: Curve 9220

Blackberry 9220 switches off randomly with SIM inside, does not switch off when SIM card is taken out

My Blackberry 9220 curve switches off randomly.

I thought it to be a battery problem and got a New original battery from the Service Center and still noticed the same problem.

It would switch off randomly even and would switch on with great difficulty after multiple attempts of taking battery out and putting it in again.

While doing all this I noticed that teh Blackberry remains Switched on when there is no SIM card inside.

 

What could be causing this behaviour and what is the remedy to it to ensure it works as expected with a SIM card inside.

 

Thanks a lot for your inputs and help.

Hall of Famer II
sdgardne
Posts: 48,786
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry 9220 switches off randomly with SIM inside, does not switch off when SIM card is taken out

Hi and Welcome to the Community!

Based on your description, I suspect the SIM card to be defective or otherwise the cause of your issues. I suggest you seek out a replacement from your mobile service provider.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
raj_dhingra
Posts: 2
Registered: ‎12-26-2013
My Device: Curve 9220

Re: Blackberry 9220 switches off randomly with SIM inside, does not switch off when SIM card is taken out

Thanks a lot for your response. I'll try this and keep you posted.
Appreciate your help.

Regards,
rajesh