03-19-2013 02:54 PM
My trackpad on my blackberry 9300 curve not working and i cant access information from the phone like my test messages. What are the soulutions
03-19-2013 03:08 PM
Sounds like you need a repair or replacement.
03-19-2013 03:21 PM
the phone or the track pad
03-19-2013 03:28 PM
How can i access my text messages without the trackpad
03-19-2013 03:37 PM
03-19-2013 03:38 PM
03-19-2013 04:06 PM
Hello Smilie23
Welcome to Support Forums
Have you tried a Battery pull restart by removing the battery while your device is Powered on ? try it and see if your trackpad works , Or you can try to start your devive on Safe mode , if it works just do a backup of your device and you can try Updating / Reloading your device Software :
KB17877 : How to start a BlackBerry smartphone in Safe Mode.
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
If those methods fails then you have to replace your trackpad .
Good luck.