12-29-2012 05:15 AM
Since last couple of days my 9360 Curve is getting automatically shuts off.
This is observed especially when using Whatsapp..
I ensure clearing the logs periodically.
12-29-2012 07:48 AM
Hi and welcome to the forums!
Try using the tips in this article.
You can set your BlackBerry smartphone to turn off while you aren't using it for an extended period, like when you sleep. Data you receive when the smartphone is turned off automatically updates when the smartphone turns on.1.On the home screen or in a folder, click the Options icon.2.
Click Device > Auto On/Off.3.
In the Weekday or Weekend section, select the Enabled checkbox.4.
Specify the times when your smartphone should turn on and turn off on weekdays and weekends.
5.Press the key > Save.
12-29-2012 08:24 AM
This is observed especially when using Whatsapp...
Delete WhatsApp from your 9360 for a couple of days to determine if this is the actual cause...
Options > Advanced > Applications. Delete WhatsApp.
Observer the next 2-3 days and let us know.
You can always easily reinstall WhatsApp later.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
12-29-2012 08:28 AM
Or you could try safe mode.
KB17877 How to start a BlackBerry smartphone in Safe Mod