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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎01-10-2013
My Device: Blackberry Curve 8300
My Carrier: None

Blackberry Curve 8300 Need serious help!!

My friend gave me this phone barely used. The problem? It wont charge or turn on. There is a spot on the battery that is light pink, indicating water damage or moisture. However, I'm not entirely sure that this is the problem. I need to find out if I need a new battery, or if perhaps the inside (where it charges) is broken. How can I find this out? Does anyone know of any companies that might be able to look at it? I took it to Radio Shack and they cant fix it because they don't do that sort of thing. Someone please help me.

 

Paige.

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Curve 8300 Need serious help!!

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!




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New Contributor
Posts: 2
Registered: ‎01-10-2013
My Device: Blackberry Curve 8300
My Carrier: None

Re: Blackberry Curve 8300 Need serious help!!

Thank you! I will try that. (: