BlackBerry® Curve™

[sdgardne]

Note that there will be more things to try if those fail...

• KB27956 How to recover a BlackBerry smartphone from any state
• KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
• http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
• http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

There is also a handy utility called BBSAK that could be useful (BBSAK.ORG).

Good luck!

[KingFalcon]

Thank you so much for all your help!

Trying everything I can at the moment

The phones connected up to to the charger and the screens black so... no idea but I hope its doing 'something' atleast!

Gonna wait for these 4 hours to pass

I want my blackberry back  

[KingFalcon]

I tried the kick start to the battery and its still the same problem.

Phone over heats and battery drains...

Nothing else seems to be working any advice?

[sdgardne]

Yes...that is part 1 of what I gave you in post 9...what about part 2 in that post? As well as what I already gave you in post 11?

[KingFalcon]

the problem i face with that is : whenever i put a charger into the phone either connected to usb or to the charger, the screen fades fully white

i can connect it to the pc but do i then just reload software again?

[sdgardne]

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KingFalcon wrote:

i can connect it to the pc but do i then just reload software again?

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Maybe, but the tests I'm trying to convince you to run will help determine if that is a worthwhile course of action or not.

[KingFalcon]

yep im willing to try anything...

i'll try and do an update to the blackberry now and see if that helps...

[sdgardne]

Well, from what you've said, I'm not yet convinced that'll be worthwhile...but all we do is advise, you make your own choices.

[KingFalcon]

im thankful for the help you've given, im trying to get my blackberry back up and running...

if you dont think that an update is what is required, what do you advise i should do...?

im thankful for any help given

[sdgardne]

Honestly...you can start by reading what I've already advised...try post 14 above for instance...I'm trying desperately to get you to carry out the 2nd part of post 9 above...but for whatever reason, you are not even acknowledging that bit of advice even exists...

And it's the result of that "known good" battery test that will help to narrow down what I believe your next step should be. If your BB works fine with a different "known good" battery and the other BB fails with your battery, then your next step would be to buy a replacement battery (and reloading your OS would be neither helpful nor necessary). But, if your BB acts the same with a "known good" battery and the other BB has no issue using your battery, then your BB is the root cause, which would then indicate that you need to follow perhaps the steps in post 11.

But choosing any course without the results of that test is totally shooting in the dark...which you can choose to do, btw...again, it's your choice as to what you want to actually attempt.