12-13-2012 06:44 PM
2nd part of post 9 - refers to using a different battery = i have purchased a genuine battery which works in another phone perfectly. in mine the same fault occurs so it is not the battery, it is the blackberry itself.
post 11 - i have updated to the latest software, the phone is not nuked or it is not that it is not responding. - the phone works and has the latest software update now.
the problem now : overheating, draining of battery.
hope this solves any misunderstanding
12-13-2012 06:50 PM
Yes, that helps greatly...thank you. I've always said that clairvoyance is not my strong suit!! :-)
So now, we move to this sequence to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!