BlackBerry® Curve™

[tiawa]

Whenever I try to download new apps from Blackberry World I get the following message...There is an issue with the current session.  Please login to continue. (Error Id: 30702)  I have tried tons of different things, googled the code and am fed up!  Help!!!

[prince2012]

Hello tiawa

Welcome to BlackBerry Support Community Forums

First of all do a Complete Backup of your device ,then follow this Knowledge Base accordingly I hope it will resolve your problem.

KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7.

So please try it and let us know of your progress.

Prince

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

[UFC275]

How do you do a Complete Backup?

[prince2012]

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UFC275 wrote :

                                How do you do a Complete Backup?

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Hello UFC275

Welcome to BlackBerry Support Community Forums

You need to use BlackBerry Desktop Software to do a Complete backup of your device data.Look at this Knowledge Base  :

KB12487 :  How  backup BlackBerry smartphone Data using BlackBerry desktop software for Windows.

Download latest BlackBerry desktop Software from here BlackBerry desktop software  

Prince

_____________________________________________________________________________

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.