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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎04-10-2013
My Device: Blackberry Curve 9320
My Carrier: Tesco

Blackberry Curve 9300 Scroller Problems

Hello, 

So my Blackberry Curve 9300 Scroller isn't working very well. It is freezing a lot. Sometimes it's hard to scroll up and down. It will click but I have to scroll up and down a lot and press the middle button multiple times for it to  scroll, alot. About three days ago, the button stopped completely. After leaving the battery out for an hour, I was able to click it, but the scrolling problem carried on. 

Any suggestions of what to do?:Helpsmilie:

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry Curve 9300 Scroller Problems

Hello ellietomlinson,

Welcome to the BlackBerry Support Community.

 

The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry smartphone:

http://www.blackberry.com/btsc/KB29640

If this process fails to resolve the issue, please contact your point of sale for options.

Thank you.


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New Contributor
Posts: 5
Registered: ‎04-23-2013
My Device: blackberry 9300
My Carrier: mate

Re: Blackberry Curve 9300 Scroller Problems

hello should the glassy part of a scroller fall of and how do you fix it ? :Batman:

New Contributor
Posts: 5
Registered: ‎04-23-2013
My Device: blackberry 9300
My Carrier: mate

Re: Blackberry Curve 9300 Scroller Problems

Hello I reasently fixed my trackpad it cost £12 and the glassy window(the cover for the actual scroller) fell of and I put it back on and it is not making a clicking noise when I click down and is not working , I would not really want to pay for another one so how could this be fixed ASAP , Kind regards :smileyvery-happy: