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BlackBerry® Curve™

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mud19
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mud19
Posts: 24
Registered: ‎06-07-2011
My Carrier: O2

Blackberry Curve 9300

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‎10-30-2012 03:31 PM

My phone freezes then a few seconds later the screen turns to black and the led lights up red it then turns its self off  then back on and freezes again. If turn the phone on without my Sim card it does not freeze it also does not freeze if I  untick  the mobile network setting. Any solutions?

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Wolf359
Posts: 3,134
Registered: ‎12-29-2011

Re: Blackberry Curve 9300

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‎10-30-2012 03:43 PM

Strange, can you take it to the carrier and show them?  Sounds like the sim is causing problems.

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mud19
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mud19
Posts: 24
Registered: ‎06-07-2011
My Carrier: O2

Re: Blackberry Curve 9300

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‎10-30-2012 06:52 PM

Ive tried my SIM in my friends Blackberry and the problem does not happen

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Wolf359
Posts: 3,134
Registered: ‎12-29-2011

Re: Blackberry Curve 9300

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‎10-30-2012 07:16 PM

Good info. Can you take it to the carrier and let them know?
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mud19
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mud19
Posts: 24
Registered: ‎06-07-2011
My Carrier: O2

Re: Blackberry Curve 9300

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‎10-31-2012 10:14 AM

Ive also tried a different SIM in my Blackberry and the problem still persists

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Wolf359
Posts: 3,134
Registered: ‎12-29-2011

Re: Blackberry Curve 9300

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‎10-31-2012 04:12 PM

Good troubleshooting.  At this point, you'll have to take the device to the carrier or repair shop.

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mud19
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mud19
Posts: 24
Registered: ‎06-07-2011
My Carrier: O2

Re: Blackberry Curve 9300

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‎11-01-2012 02:29 PM

Its sorted it was an issue with O2

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