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BlackBerry® Curve™

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New Member
Can_Tanis
Posts: 3
Registered: ‎12-15-2012
My Device: curve 9320
My Carrier: Vodafone

Blackberry Curve 9320 Keeps Rebooting Its Self After BBM update with BBM Voice and App World Update

Hi 

I recently updated the BBM on my blackberry curve 9320 me and most of my friends which have the 9320 done this so we could use bbm voice. After this update our phones keep rebooting its self randomly all day long. As far as I have heard this is not happening on other models. Please Can Someone Help us. 

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry Curve 9320 Keeps Rebooting Its Self After BBM update with BBM Voice and App World Update

Does it mean that you're not able to access any of your device feature? If so then you need to consider reinstalling/updating device OS.

 

Check the below KB article -

 

KB03621 How to clean reload BlackBerry Device software and applications using BlackBerry Desktop Software

tanzim                                                                                  
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New Member
Can_Tanis
Posts: 3
Registered: ‎12-15-2012
My Device: curve 9320
My Carrier: Vodafone

Re: Blackberry Curve 9320 Keeps Rebooting Its Self After BBM update with BBM Voice and App World Update

No my phone jus randomly reboots it self but then turns back on and I am able to use it for a while
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New Member
Can_Tanis
Posts: 3
Registered: ‎12-15-2012
My Device: curve 9320
My Carrier: Vodafone

Re: Blackberry Curve 9320 Keeps Rebooting Its Self After BBM update with BBM Voice and App World Update

No my phone just randomly reboots its self but then turns back on and I am able to use it for a while
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