02-04-2013 12:25 PM
I have had this problem for awhile and I used to remedy it my pulling the battery and then turning it back on. But now when I do that, the URL request works, it loads data, it loads images and then is like a dead fish. Nothing. My current version is 18.104.22.1686
02-04-2013 01:14 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you may want to try Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.