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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎07-03-2012
My Device: Blackberry Curve 9630
My Carrier: Telus

Blackberry Curve 9630 trackpad!!!!!

I've had my Blackberry since December 25th, 2011, and it's worked fine up until today. The trackpad won`t scroll, but still clicks. When I used to go into my settings to adjust the sensitivity, it said "Trackpad sensitivity" but now it says "Trackball sensitivity". I've taken the battery out, the SIM card, the memory card, etc., but it still won't work. When the problem started, whenever I touched the trackpad, the phone would freeze and restart. How do I fix it?
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry Curve 9630 trackpad!!!!!

Sounds like a hardware problem.  I would first report this to the carrier or take it to the store for repair / replacement options.  Also, the phone does have a one year warranty from RIM. 

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New Contributor
Posts: 2
Registered: ‎07-03-2012
My Device: Blackberry Curve 9630
My Carrier: Telus

Re: Blackberry Curve 9630 trackpad!!!!!

thanks!(: