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Charliegirl1962
Posts: 2
Registered: ‎02-15-2013
My Device: Blackberry bold 9930
My Carrier: AT&T

Blackberry ID -is it the same as the one I log in as to reset my password???

New sim card, and phone says my blackberry ID either has not been activated or i typed the incorrect email address.  I have reset my password many times, and still getting the same message - is my only option to wipe clear my phone - what IS my blackberry  ID, if not the one I logged in to  change my password? HELP!

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry ID -is it the same as the one I log in as to reset my password???

Hi Charliegirl1962

 

Welcome to BlackBerry Support Forums

 

 

Try this Knowledge Base to confirm the Username ( Email ) that is associated with your BlackBerry ID  :

 

KB28684 : How to confirm a BlackBerry ID username

 

In addition if you are using a new SIM then call your Carrier to confirmed if they have activated your new SIM card.

 

Let us know of your progress.

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