11-09-2012 10:55 AM - edited 11-09-2012 10:57 AM
Usually this is permanent in nature until password is recovered. Check the below knowledge base article to know more about this and how to unlock BlackBerry ID -
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12-27-2013 02:59 AM
I use BB Z10 [India]. For software upgrade, I backed up the device on BB Link and handed over to Service Center. After I got back my device, I tried to restore the backup. When I was asked about the BBID and Password, I tried but could not recollect the password neither the security question. Because of this mess, I am unable to fully restore my contacts and facing trouble. Can anyone help me with this. Also the BBID is locked due to several attempts.