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BlackBerry® Curve™

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New Member
RowanIvanPeacock
Posts: 1
Registered: ‎10-15-2013
My Device: Blackberry 9320 curve

Blackberry ID password issues

Good Day

I seriously hope someone here can help me.

I'm trying to remember my blackberry ID pin but I can't for the life of me figure it out, I can't even answer the failsafe question.

I own a Blackberry 9320 Curve, after sending it in for repairs it came back wiped but still broken, then they issued me with a new handset but now I'm trying to get this whole ID story sorted out. I can't remember my password therefore I can't access email, app world or protect.

I tried to create a new ID to no avail because the user name is already being used BY ME!
I'm on my last attempt here, is there no way to override this thing?

PLEASE HELP
Forums Advisor III
gutijose14
Posts: 1,542
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: Blackberry ID password issues

Hi RowanIvanPeacock

 

You must remember the password for your BBID as this syncs all the information on your device

I invite you to review this link so you can reset the password for your BBID

https://blackberryid.blackberry.com/bbid/recoverpassword?locale=ZXM%3D

 

But you manage to reset the password not stay another to create a new BBID

To create a new BBID must use an email address different from above

 

Regards...

 

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