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killer1
Posts: 1
Registered: ‎01-17-2013
My Device: Curve 9380
My Carrier: Vodacom

Blackberry ID pin

Hi,

 

I've had my bb id for quite a while now, but when I updated my BBM it asked be to enter my Blackberry ID pin. The problem is that I do not remember it and my e-mail address on the bbid is deactivated. Is there a way I can get my bbid pin without loosing my contacts?

 

Thanks!

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Guru I
John_Clark
Posts: 15,106
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Blackberry ID pin

Unfortunately, without the password and without access to the email address you are out of luck. You'll need to create a new BBID and log in with that. There is one caveat, though. You will have to wipe the device in order to log in with a new BBID than has been used on the device before.

http://www.blackberry.com/btsc/KB26694
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