04-11-2013 10:36 AM
Welcome to BlackBerry Support Forums
Are you using your Host email as your BlackBerry ID ? If you're then try this Knowledge Base :
KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
Or if you know the Password recovery question you can try this :
KB28685 : How to reset the BlackBerry ID password using the password recovery question
let us know.
04-11-2013 10:58 AM
Unable to access your Hotmail account is a seprate issue . But where you're unable to access your Hotmail account ? In your device or are you able to login to your account from a PC browser .
Can you re - validate your Hotmail account :
KB13137 : How to re-validate Windows Live Hotmail, MSN, and Bell Sympatico email integrations
04-11-2013 11:36 AM
I can't access it anywhere as it has been blocked so i can't get into it to get the link to reset my blackberry id password?
In that situation you should contact Hotmail Support. . Or do you have the option to verify their account with a mobile number ? Or reset your hotmail password ?