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New Member
paulwhyte18
Posts: 3
Registered: ‎04-11-2013
My Device: Curve 9320
My Carrier: 02

Blackberry ID

Hi,

 

I want  to reset my blackberry id password but i can't get inot my emails to get the reset link, what should i do?

 

Thanks

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry ID

Hi paulwhyte18

 

Welcome to BlackBerry Support Forums

 

Are you using your Host email as your BlackBerry ID ? If you're then try this Knowledge Base :

 

KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address

 

Or if you know the Password recovery question you can try this :

 

KB28685 : How to reset the BlackBerry ID password using the password recovery question

 

let us know.

 

 

 

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New Member
paulwhyte18
Posts: 3
Registered: ‎04-11-2013
My Device: Curve 9320
My Carrier: 02

Re: Blackberry ID

this is not working, i mean i can't access my hotmail account?

 

i don't know what to do.

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry ID

Hi paulwhyte18

 

Unable to access your Hotmail account is a seprate issue . But where you're unable to access your Hotmail account ? In your device or are you able to login to your account from a PC browser .

 

Can you re - validate your Hotmail account : 

 

KB13137  : How to re-validate Windows Live Hotmail, MSN, and Bell Sympatico email integrations

 

.

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New Member
paulwhyte18
Posts: 3
Registered: ‎04-11-2013
My Device: Curve 9320
My Carrier: 02

Re: Blackberry ID

I can't access it anywhere as it has been blocked so i can't get into it to get the link to reset my blackberry id password?
Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry ID


paulwhyte18 wrote:
I can't access it anywhere as it has been blocked so i can't get into it to get the link to reset my blackberry id password?

In that situation you should contact Hotmail Support. . Or do you have the option to verify their account with a mobile number ? Or reset your hotmail password ?

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