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BlackBerry® Curve™

New Member
Posts: 1
Registered: ‎12-13-2012
My Device: Curve 8530
My Carrier: Bell Mobility

Blackberry IP is blocked with BackScatter.

Hi - I have not been receiving my emails to my BB for 2 days now.  I have just been told that this is because a Blackberry IP address ( ) is blocked with BackScatter.  How long until this is fixed?  2 days is far too long for a simple issue such as this.  If nothing else, move me to another IP address.


I have been a loyal Blackberry user for years and have always defended RIM.  This is quickly coming to an end with issues such as this and the lack of support from Blackberry.




Hall of Famer II
Posts: 54,982
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Blackberry IP is blocked with BackScatter.

Hi and Welcome to the Community!


Please carefully review this thread along with all linked documents:

Prior resolutions have required 2-pronged support, but let's see first if the information in that thread helps your situation at all.


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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