jeremiamkhwanazi wrote:
Hello I have a Blackberry 8520 curve,and i already have an Email but whenever i try to set it on my handset
i am sked for Enterprise Activation password ,Server Address is pop3, Pin is xxxxxxx can you please send me an Activation password
Hi and Welcome to the Community!
If you are a BES Email user, you obtain your BES credentials from your BES admin, and that person is not likely one of the volunteers here on this user-to-user community. Rather, it is whoever manages your BES email system for you.
If you are not a BES user, then anything to do with "Enterprise" is not appropriate for you, and you should not be accessing the things that are for BES. But, from what you've said, I cannot tell how it is asking you for such a password...normally, that would be the result of you navigating to a screen to receive that prompt...in which case you simply should not be navigating there as it does not apply to you.
In any event, please clarify your situation, and talk to your BES email admin for assistance if you are indeed on BES. If you are not on BES, please clarify exactly how this prompt is appearing, and exactly what it says.
Good luck and let us know!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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No, that is not what you need. Not at all. As I said, unless you are on corporate/BES, you should not be selecting anything to do with Enterprise at all. Rather, since you are trying to integrate a POP3 account, you need more services from your mobile service provider (MTN, according to your profile here).
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your provider/carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, BTW), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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aoife wrote:
Hi
i'm having the exact same problem ... I had a blackberry curve 8520 before and I recently got a new blackberry and my bbm is not working as it says I have to set up a BIS ... I'm on O2 and my phone is pre-paid
please help
Thanks
Hi and Welcome to the Community!
All services are delivered by the wireless provider -- so, in your case, you need to ring up O2.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||||||
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