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New Contributor
Angelicious1
Posts: 4
Registered: 01-11-2009
Accepted Solution

Blackberry Messenger issues on Javelin

Hi, I have just transferred everything from my 8310 over to my 8900, and now it seems my BBM is not allowing me to change my screen name, any suggestions?

 

Cheers x 

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Developer
Posts: 5,339
Registered: 09-20-2008

Re: Blackberry Messenger issues on Javelin

[ Edited ]

Why do you need to change your screen name via Blackberry Desktop Manager ?

 

Did you try to do it on the device into the Blackberry Messenger application ?

Message Edited by tbilisoft on 11-01-2009 11:39 PM
Tbilisoft Team
BlackBerry Utilities For Everyday Life
main site: http://www.tbilisoft.com
site for mobile users: http://www.tbilisoft.mobi
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Developer
Posts: 5,339
Registered: 09-20-2008

Re: Blackberry Messenger issues on Javelin

Start Blackberry Messenger.

 

Open menu and select "Edit My info"

Tbilisoft Team
BlackBerry Utilities For Everyday Life
main site: http://www.tbilisoft.com
site for mobile users: http://www.tbilisoft.mobi
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Developer
Posts: 5,339
Registered: 09-20-2008

Re: Blackberry Messenger issues on Javelin

Check the attached animated image file below BBMessengerName.gif
Tbilisoft Team
BlackBerry Utilities For Everyday Life
main site: http://www.tbilisoft.com
site for mobile users: http://www.tbilisoft.mobi
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New Contributor
Angelicious1
Posts: 4
Registered: 01-11-2009

Re: Blackberry Messenger issues on Javelin

I meant to say in BBM. The problem is when I go into BBM and click on edit my info, it doesn't let me go in and change it.  I should have been more clearer. x
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Developer
Posts: 5,339
Registered: 09-20-2008

Re: Blackberry Messenger issues on Javelin

Ah, sorry. That acronym often used for Blackberry Desktop Manager :smileyhappy:

 

When you said "transferred" did you mean that you did backup on old device

 

and restore saved data on to new device.

 

Am I right ?

 

Tbilisoft Team
BlackBerry Utilities For Everyday Life
main site: http://www.tbilisoft.com
site for mobile users: http://www.tbilisoft.mobi
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New Contributor
Angelicious1
Posts: 4
Registered: 01-11-2009

Re: Blackberry Messenger issues on Javelin

My bad, everyone I knows calls the messenger BBM.

  

Yes, I synced the Javelin and restored data from the Desktop Manager to it. Since then it will not allow me to edit my info. 

 

any advice? 

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Developer
Posts: 5,339
Registered: 09-20-2008

Re: Blackberry Messenger issues on Javelin

Backup all your device info with Blackberry Desktop Manager.

 

After that - wipe your device memory.

 

Go to Options - Security Options - General Settings.

 

Open menu and select "Wipe handheld"

 

After that setup your Blackberry Messenger App.

 

After that restore your backup info carefully (via "Advanced" option in Blackberry Desktop Manager Backup/Restore app).

Tbilisoft Team
BlackBerry Utilities For Everyday Life
main site: http://www.tbilisoft.com
site for mobile users: http://www.tbilisoft.mobi
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New Contributor
Angelicious1
Posts: 4
Registered: 01-11-2009

Re: Blackberry Messenger issues on Javelin

Thanks! 
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Developer
Posts: 5,339
Registered: 09-20-2008

Re: Blackberry Messenger issues on Javelin

You're welcome :smileyhappy:
Tbilisoft Team
BlackBerry Utilities For Everyday Life
main site: http://www.tbilisoft.com
site for mobile users: http://www.tbilisoft.mobi
Please use plain text.