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New Member
Posts: 6
Registered: ‎10-23-2008
My Device: Not Specified

Blackberry Messenger set up

I'm trying to set up my Blackberry Messenger and can't figure it out. The link that they send me to doesn't help. Suggestions?
Super Contributor
Posts: 388
Registered: ‎04-01-2008
My Device: 9850 Torch
My Carrier: Sprint

Re: Blackberry Messenger set up

Welcome to the forums.

 

Are you trying to install it, or start using it for the first time?  What device do you have, and what OS version?

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New Member
Posts: 6
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry Messenger set up

I'm trying to use it for the first time. I have a Curve  but I'm not sure which OS I have. How do I find out?
Super Contributor
Posts: 388
Registered: ‎04-01-2008
My Device: 9850 Torch
My Carrier: Sprint

Re: Blackberry Messenger set up

To find the OS, click on the Options icon then About.  The OS version is probably 4.3 something for the Curve.

 

When you first use BBMessenger, you click the icon and will be asked to set up your name 'as others will see it' (so how it will appear in other people's BBMessenger list).

 

Once you do that, you can start adding contacts.  Are you getting that far?

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New Member
Posts: 6
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry Messenger set up

It shows 4.2.2.170 Does that sound right?

When I click on BB Messenger icon a window pops up that says "please enter your name as you would like others to see it" Under neath it is OK or Cancel. When I click on OKanother window pops up that says your nam cannot be empty with "ok" underneath. When you click on Ok it takes you back to the previous window and it's an endless loop between those two. 

Super Contributor
Posts: 388
Registered: ‎04-01-2008
My Device: 9850 Torch
My Carrier: Sprint

Re: Blackberry Messenger set up

When that message pops up, you have to put your name there - or whatever you want others to see.

 

When you get some BlackBerry messenger contacts, they will see your name in their list of BBMessenger contacts.  What name do you want them to see for you?  If your name is Joe, put in Joe.  Or Joe Cool.  Or Cool Joe.

 

Make sense?

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New Member
Posts: 6
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry Messenger set up

There's no way I can put my name in there. The window that pops up telling me to put my name in goes to the next window that I mentioned when you click on OK. There isn't any way to type my name in.
New Member
Posts: 6
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry Messenger set up

Thanks very much for your help. I just got the system to get out of that loop. I hit enough buttons and it worked. Thanks again.
Super Contributor
Posts: 388
Registered: ‎04-01-2008
My Device: 9850 Torch
My Carrier: Sprint

Re: Blackberry Messenger set up

Um, I'm glad you got out of the loop, but what is your contact name now?  Click on the BBMessenger icon, then press the Menu button and click Edit My Info.

 

What does it show for your name?  If it's not what you want, you can change it there. and click OK.

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New Member
Posts: 6
Registered: ‎10-23-2008
My Device: Not Specified

Re: Blackberry Messenger set up

It's all good. I worked it out. Thanks for your help earlier.