10-23-2008 09:19 PM
Welcome to the forums.
Are you trying to install it, or start using it for the first time? What device do you have, and what OS version?
10-23-2008 09:28 PM
To find the OS, click on the Options icon then About. The OS version is probably 4.3 something for the Curve.
When you first use BBMessenger, you click the icon and will be asked to set up your name 'as others will see it' (so how it will appear in other people's BBMessenger list).
Once you do that, you can start adding contacts. Are you getting that far?
10-23-2008 09:38 PM
It shows 22.214.171.124 Does that sound right?
When I click on BB Messenger icon a window pops up that says "please enter your name as you would like others to see it" Under neath it is OK or Cancel. When I click on OKanother window pops up that says your nam cannot be empty with "ok" underneath. When you click on Ok it takes you back to the previous window and it's an endless loop between those two.
10-23-2008 09:42 PM
When that message pops up, you have to put your name there - or whatever you want others to see.
When you get some BlackBerry messenger contacts, they will see your name in their list of BBMessenger contacts. What name do you want them to see for you? If your name is Joe, put in Joe. Or Joe Cool. Or Cool Joe.
10-23-2008 09:49 PM
10-23-2008 10:19 PM
Um, I'm glad you got out of the loop, but what is your contact name now? Click on the BBMessenger icon, then press the Menu button and click Edit My Info.
What does it show for your name? If it's not what you want, you can change it there. and click OK.