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BlackBerry® Curve™

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Visitor
Posts: 1
Registered: ‎10-30-2012
My Device: Curve 8520
My Carrier: vodafone

Blackberry curve 8520 - Cannot make or receive calls or smses

For some unknown reason, I cannot receive calls and smses as well as make calls and send smses. When I try it keeps saying call failed. When I check for airtime SUPPLEMENTARY SERVICE ERROR - GENERAL ERROR. Could you please tell me what does that mean. I have put my sim card into another. Phone and was able to make n receive calls and smses. But when I put my sim into my blackberry I am not allowed to. My blackberry is vodafone I am currently using a cellc sim card in it. The phone has worked fine from the time I bought it in december 2011 till september 2012.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry curve 8520 - Cannot make or receive calls or smses

yikes, can you take the phone to the service provider?  I'm not sure a battery pull will fix that issue but its worth a try.

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