Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Curve™

Reply
Visitor
BNGBNG
Posts: 1
Registered: ‎02-05-2012
My Carrier: vodafone

Blackberry curve 8520 Keeps Rebooting

hello

 

 

i have curve 8520 ,,, i go to sleep and my phone was working when i wake up i found that is no charge in the phone i charg it but it keep booting on 0% and it reboot again and i can't open the phone  i search in the froum but i didn't found any think please i need help

Please use plain text.
Administrator
SmoothRider
Posts: 2,463
Registered: ‎04-01-2008

Re: Blackberry curve 8520 Keeps Rebooting

Hello BNGBNG,

 

Welcome to the forums and sorry to hear about your issue. 

 

In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo

Hope this helps.

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.