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BlackBerry® Curve™

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New Member
laurita_wilson
Posts: 2
Registered: ‎02-20-2013
My Device: Black Berry Curve 8520

Blackberry curve 8520 white screen problem

I turned on my blackberry. Everything was working perfectly, all the sudden the screen turns white. I took the battery out and bought a new one. Just making sure. And I put it back in. The screen is black with the logo blackberry and the loading line on the bottom.. Once it loads. It turns back to the white screen. I gave up after a while. And let it sit in a box for 4 months. I put the battery back again and plug it in so it will charge.. It starts to work.. For like 4 hours and then it turns white again.. What should I do??
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Blackberry curve 8520 white screen problem

Hi laurita_wilson,

 

You need to consider updating your device OS. Check the below KB article to -

 

  • KB03621 How to clean reload BlackBerry Device software and applications using BlackBerry Desktop Software

tanzim                                                                                  
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New Member
laurita_wilson
Posts: 2
Registered: ‎02-20-2013
My Device: Black Berry Curve 8520

Re: Blackberry curve 8520 white screen problem

Thank you but it didn't work. 

 

Any other suggestions?